Terms and Conditions of Sale

The products purchased on this website are sold by M&V S.r.l., with its operational headquarters in Naples, Somma Vesuviana, via Malatesta 39B. VAT number: 04945711218. Phone: +39 081 5552428. Email: sales@mevsrl.net

Payment Method

The online shopping system allows payment via secure credit card through the payment circuit.

Prices and Shipping Costs

Prices are excluding VAT, expressed in Euro, and do not include shipping costs, which will be calculated when viewing the shopping cart and during checkout. Product images are for illustrative purposes only and may differ from the actual product.

User Responsibility

It is the responsibility of the user to correctly enter their data.

Price Changes

M&V S.r.l. reserves the right to modify the cost of the products offered for sale and the shipping charges. Shipping costs will always be borne by the buyer, even though the carrier will be chosen by M&V S.r.l.

Applicable Legislation

The sale complies with Legislative Decree no. 206/2005 (the Consumer Code) and Legislative Decree no. 70/2003.

Shipping Times

After receiving the order for the purchased goods, M&V S.r.l. will proceed with dispatch within a maximum of 4-5 working days. If out-of-stock items or other issues prevent shipment, M&V S.r.l. will refund the entire amount paid, including all expenses. Items will be sent via courier, and the buyer can request tracking information and carrier details by email or phone.

Order Cancellation

If the customer wishes to cancel the order, they must contact M&V S.r.l., who will stop the shipment only if the goods have not already been sent and will refund the amount paid, excluding shipping costs.

Shipping Costs

The shipping cost is calculated automatically when adding, removing, or modifying quantities in the cart, and the charges will be updated accordingly.

Right of Withdrawal

The buyer has the right to withdraw from the purchase within 7 days from delivery by contacting M&V S.r.l. and returning the goods at their own expense. M&V S.r.l. will refund the amount paid after verifying the goods’ condition, excluding shipping costs.

Anomalies and Damages

Any damages or anomalies found upon delivery must be reported within 7 days to M&V S.r.l. Claims made after this period will not be considered.

Fiscal Documentation

For each order, M&V S.r.l. will issue and attach a commercial invoice. Customers must provide their tax code and/or VAT number during registration. The fiscal documentation will be shipped along with the purchased goods, and a copy can be requested at any time.

Website Use and Liability

The customer and/or visitor using the website services does so at their own risk. M&V S.r.l. is not liable for damages (direct or indirect) resulting from the connection to the website. M&V S.r.l. is not responsible for interruptions, data transmission delays, data loss, alterations, viruses, third-party intrusions, or the inability to use the site.

Applicable Law and Jurisdiction

All transactions are governed by Italian law. For civil or criminal disputes arising from the sales contract, jurisdiction will be with the customer’s local court if they are a consumer under the Consumer Code. In other cases, exclusive jurisdiction is with the Court of Naples.